FAQ's of Virtual Fittings
Q: I don't want to take my bra off. How can I do a virtual bra fitting if I don't feel comfortable showing my breasts?
A: We would actually prefer that you keep a bra on for the duration of the appointments! Not only for discretion, but this makes it easier for the fit specialist to analyze your fit and see how it can be improved. If you're feeling a little exposed, have a tank top pulled down and leave it around your waist so we can see your bra, but your still a bit covered. Boobs are our business. We aren't here to judge, only to help! We see bodies of all shapes and sizes and we're happy to help them all. We want you to feel as comfortable as possible, and if that means wearing a tank top, positioning the video with only your torso (no face), we're happy to accommodate. When changing between bras that we have sent you, please just step off camera.
Q: How long is the fitting?
A: The virtual bra fitting appointments themselves are 20 - 30 minutes. The survey will take no more than 10 minutes to complete. Shipping times in between appointments depend on where you're located. It is our every effort to make this process as quick and simple as we can, to ensure that you get into a great fitting bra as soon as we can!
Q: What if just have questions for a fit specialist, rather than a full bra fitting?
A: We have other means of communication with our fit specialists. Leave us a message on the chat icon in the bottom right corner of the screen. You're also welcome to email us at firstname.lastname@example.org. Both the chat and email are monitored by a few of our finest fit specialists that would be happy to assist you.
Q: How secure is your virtual fitting? How do I know that my information is safe?
A: Upon thorough investigation, we found that GoToMeeting is one of the most secure forms of video conferencing on the market. It offers end-to-end encryption of the data transmitted. This means that only the users (our fit specialist and yourself) are able to partake in the exchange of information, and the transmission between the two devices is unreadable by other programs or devices. For further questions about GoToMeeting security, please visit HERE
Q: Can I do curbside pick up instead of having the bras sent out to me?
A: Absolutely! When your bras are ready for pick up, you will receive an email notification and you can follow our curbside pickup procedure HERE.
If you have any questions about the Virtual Fitting process, please contact email@example.com.